How long does it take to deliver my item?
Number of days to make. Please allow up to 14 days to finish making the item you ordered. Usually this does not take that long, depending on the complexity if the item’s design, available material, and volume of work.
Number of days to ship. Additionally, waiting time extends up to 7 days (or more) to deliver the product using USPS’ standard mail.
Therefore, total waiting time for customized product is maximum 4 weeks. If, after this day your product is still not received, please contact us.
Readily available products can be cheaper if materials used are recycled. If you would like to request a customized version of readily available products, the price may be higher due to new materials used.
Product that is Readily Available is usually 1 (one) in stock, and is one-of-a-kind, especially if the materials used are recycled or made with fabric stash, or a combination of both. Shipment of this product takes shorter number of days (up to 14 days).
Product that is marked For Customization is not in stock, and will only be reproduced as requested. The materials used for this product will differ from that of the original, depending on the availability of the actual material. However, its color and texture will be the closest match to the original.
This is for economic purposes – when you are trying to fill your fund or piggy bank for that product.
If you would like to pre-order a product, click add to cart button then choose Pre-order upon checkout.
You will be billed an initial fee (using paypal invoice) of 30% from the total price of the product + a standard, non-refundable service fee of $2.50.
Then set a schedule showing the date that want your product shipped.
Before your product is shipped, you will be billed with the final price including its shipping fee.
Pre-order cancellation. There is no certain date when we will start working on your pre-ordered product, but as soon as we gathered all the materials needed to create the product, your pre-order fee becomes non-refundable, but can be exchanged with other form of products. Please contact us first before canceling your pre-ordered product to see if you are eligible for a full refund.
Products that are readily available in our website are mostly one-of-a-kind. Products chosen for customization can only be available upon purchase. Because of this nature, we do not accept any returns, exchanges, or cancellations after you have submitted your order.